Shop Policies

✨ Processing Time
Orders are processed within 1–3 business days before shipping.

🎁 Mystery Items
All scoop orders are mystery/surprise items. Colors and items vary and exact contents are not guaranteed.

💝 Freebies
Freebies may be included at our discretion. Freebies are not guaranteed and are not part of the purchased items.

🚫 Refunds & Returns
Due to the nature of mystery items, all sales are final. No refunds or returns are accepted.

📦 Shipping Responsibility
Once a package has shipped, we are not responsible for delays, loss, or damage caused by the carrier.

📸 Social Media Content
Orders may be featured on social media (packing videos or photos). Personal information such as last names and addresses are never shown.
Please contact us if you prefer your order not be shared.